A Quality Management System must add value to the company. If it is seen as bureaucratic or ineffective then it is not a good system.

ISO9001 is a series of common sense rules that can be applied to any company. Systems will be designed to meet the needs of the company whilst fulfilling the requirements of the standard.

Documentation will be simple, clear and concise. Extensive use of flowcharts and itemised work instructions with responsibilities clearly defined result in a system that can be easily applied.

HSQS can offer:

A full ISO9001 Implementation Service: Definition and documentation of the QMS, implementation and training resulting in fast and effective certification to ISO9001.

Maintenance and improvements to existing systems: 3rd party audits should be a confirmation that the system is meeting the business needs and is effective. HSQS can manage internal audits, management reviews, improvement activities and KPI review and analysis. The aim is to take the worry out of surveillence audits and obtain real benefits from the system. Customer audits or appraisals become smooth and fast, either helping to gain new business or improving relations with existing customers.